MARKET LEADER IN
Started up as the sole distributor of Midea Lighting with only 4 employees.
Capital: RM 1 Million
Expand to take up FF Lighting sole distributorship and increase its staff force up to 12 employees.
2013 – In line with company further expansion and taking up Otali Taiwan sole distributorship, staff force has increased.
MS Lighting won an amazing award! That’s the “Midea Best Consumer Marketing Campaign Honour.”
• Move to new office & warehouse in Kulim Kedah
• Implement RMA System
• Setup Test Lab & Engineering Department
• Form a professional project team to best serve customer that require Lighting Simulation & Planning
• Implement IQC inspection & test process according to AQL standard
Our vision is to provide our customer the best quality and most competitive product service and solution. We aim to be first class enterprise and be able to contribute back to society. In short, we are customer focus, talent focus, and quality focus.
WHAT SETS US APART
EXCELLENT CUSTOMER SERVICE
Our customer service personnel and sales team are equipped with professional lighting knowledge and well trained with the right attitude of “customer come” first mindset. We strongly believe in growing together with our customer.
AFTER SALES SERVICE
When you engage us, there will be a dedicated after sales team to keep in touch with you with regular monthly visit. The after sales service includes proper RMA process according to ISO 9001 standard. Our knowledgeable team posses defect analysis ability.
LIGHTING SIMULATION ABILITY
Not sure what lighting product to use and how to implement the whole lighting system in your factory/company? We provide consultation and visual lighting simulation plan to assist you in planning and executing end to end lighting system in your facilities.
GOOD QUALITY CONTROL
We have own in house testing lab to perform test and inspection activities before deliver products to our customer. We adopt AQL standard in our product inspection process. Supplying good quality product to customer is our utmost priority.
READY STOCK – MORE THAN 1000 PRODUCTS
We have own stocking warehouse in our factory. To date we stock up to 1000 variety of lighting products at our warehouse. You do not need to wait for stock arrival when you engage us, we ship immediately upon your order confirmation.
CUSTOMER LOYALTY PROGRAM
In MS Lighting, we strongly believe into customer loyalty and consistently strive to provide excellent service to them. We have customer loyalty program in place such as: Million Dollar Club, Travel Incentives Program (Europe & Asia) etc to reward customer.
With more than 1000 variety of lighting products at our warehouse, you need not worry about running out of stock or long waiting for stock arrival. Our major brand includes Otali, Midea, FF Lighting, and Defender.
Feel lost and not sure hot to get started with your lighting system implementation for your new factory or new facilities? Don’t worry, get have got your back!
Our lighting professional team have the exact ability to provide consultation and visual simulation plan on lighting system for you. We assist you in planning and executing the end to end lighting system in your facilities.
Otali sepecialized in Blue Light Free/Healthy lighting solution that is soft and evenly distributed light to reduce eye strain. Great for eye protection.
Midea – specialized in CFL, LED Source, Led Luminaries and Electrical Series that has the best quality assurance.
FF Lighting – specialized in LED Bulb, LED Tube, LED Flood Light, and Florescent T8 that everyone can afford!
Defender – specialized in heavy Industrial Cable Reel that has impact resistant drum mounted on a robust steel frame to withstand harsh site use.
SOME OF OUR PROJECT KEY CUSTOMERS:
Genting Snow World
Toyohashi University of Technology
KFT KLIA 2
Starbucks Tanjung Tokong